Responsible Gaming
At Spinago Casino, player wellbeing is our highest priority. We believe gambling should be enjoyable, entertaining, and never harmful. Our comprehensive responsible gaming programme gives you complete control over your experience.
Adults Only — You Must Be 18+ to Play
Spinago Casino is strictly for adults aged 18 years and over. It is an offence to allow minors to access gambling services. We use age verification technology and reserve the right to request identity documentation at any time to confirm player eligibility.
Player Controls
Your Responsible Gaming Toolkit
Access these tools anytime from your Account Settings.
Deposit Limits
Set daily, weekly, or monthly deposit limits to keep your spending within your personal budget. Limits take effect immediately and can be reduced at any time.
Session Time Limits
Set a maximum play session duration. When the limit is reached, you will receive a notification and the option to continue or end your session.
Cooling-Off Period
Take a short break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days. Your account will remain registered but inaccessible for gaming.
Self-Exclusion
If you need a longer break, activate self-exclusion for a period of 6 months, 1 year, 2 years, or permanently. We will block your account and remove you from marketing communications.
Reality Checks
Receive periodic pop-up reminders during your gaming session showing your total session time and net win/loss figures to help you stay aware of your activity.
Account History
Access a full record of your gaming activity, deposits, withdrawals, and bonus usage at any time through your account dashboard.
Recognising Problem Gambling
If you recognise any of these signs in yourself or someone you know, it may be time to seek help.
Spending more than you can afford to lose
Gambling to recover money you have lost
Neglecting responsibilities due to gambling
Feeling anxious, irritable, or restless when not gambling
Borrowing money or selling possessions to fund gambling
Hiding your gambling activity from family or friends
Gambling interfering with work, study, or relationships
Failed attempts to cut back or stop gambling
Support
Help & Support Organisations
These free, confidential services are available to all Australians.
Our Promise
Spinago's Commitment to You
Spinago Casino is committed to providing a safe, fair, and transparent gaming environment for all Australian players. We adhere to responsible gambling codes of practice and work actively with national organisations to minimise gambling-related harm.
We comply with all applicable Australian laws and regulations relating to online gambling. If you have concerns about our compliance, please contact our Compliance Team at compliance@spinagocasino.com.au.